Employee Self Service Solutions (ESS)


Employee self-service (ESS) is a widely used human resources technology that enables employees to perform many job-related functions, such as applying for reimbursement, updating personal information and accessing company benefits information -- which was once largely paper-based, or otherwise would have been maintained by management or administrative staff.

An employee self service system entails the following features for employees:

  1. 1. Facilitating employees access to core HR to update their personal information such as telephone numbers, bank details, and address to name a few.
  2. 2. Managing absence from the comforts of their homes by checking their leave balance and applying for leave online.
  3. 3. Submitting timesheets electronically submitting them for approval to the HR.
  4. 4. Identifying and contacting other colleagues via referencing the employee directory.

For employers, self service entails the following features:

  1. 1. Uploading pay slips online for employees to download/print.
  2. 2. Maintaining a track of staff absence and facilitating approving or rejecting leaves online.
  3. 3. Managing time tracking of employees by facilitating managers to approve timesheets online.
  4. 4. Tracking the location of employees using the locator board.
  5. 5. Uploading performance review worksheets
  6. 6. Determining and granting access rights, so that the right audience can view the right information.


Why employee self-service?


In an increasingly competitive employee talent market, employee self-service technology helps to create a positive work culture and to retain talent by giving workers direct control over their employment information.